We pride ourselves on our customer service and your satisfaction is our long term pursuit. Onceyour package has arrived, we strongly suggest you open it and check to make sure the itemsmeet your requirements

In order to return, please create a refund/return request or request a call back from our supportteam on JAGDISH STORE mobile application within the time period specified in the Table below. We willcontact you and provide you with information about pickup from your address.

Once the product has been received and accepted after verification, we will process the refundand update you once done

Please allow up to 7 days for the refund transfer to be completed.

Refund Mode

Mode of Payment Mode of Refund Days

Cash Gullak Within 1 Day after Pickup Done

Online Online Within 7 Days after Pickup Done

A new product can be replaced for another product or returned for a refund subject to the conditions mentioned in the below table.

Category Issue should be raise within Return/Refund Replacement Terms & Conditions

FNV Products Same day Yes Yes Quality, Damage/Wrong

Loose Items (with no branded packaging) 72 Hours Yes Yes Expiry/Damage/Wrong/ Quality

FMCG Food/ Grocery 72 Hours Yes Yes Expiry/Damage/Wrong

Personal Care and Home care Products 72 Hours Yes Yes Expiry/Damage/Wrong

Electronics & Electrical 48 Hours No Yes If product is in the warranty or guarantee period then product will be repaired or replaced (Within 48 hours of delivery if the product is found not working, it can be replaced, after 48 hours if there is some problem with the product it will be repaired).

Shoes 72 Hours Yes Yes Original packing(Box should not be damaged), tags should be there. Product should not be soiled/stained.

Clothing 72 Hours Yes Yes Original packing, tags should be there. Product should not be soiled/ stained

Inner wear, night wear 72 Hours No Only in case of quality issue For replacement-product should not be used. Original packing, tags should be there. Product should not be soiled/stained.

Socks 72 Hours No Only in case of quality issue For replacement-product should not be used. Original packing, tags should be there. Product should not be soiled/stained.

Leggings 72 Hours No Only in case of quality issue For replacement-product should not be used. Original packing, tags should be there. Product should not be soiled/stained.

Kitchenware - Non Electrical 72 Hours Yes Yes Original packing(Box should not be damaged), Product should not be used. Product should not be soiled/stained.

Fresh Products (Breads/ Fresh sweets & Namkeens - Krishna Brand) 24 Hours Yes Only in case of quality issue Expiry/Damage/Wrong/ Quality

Festiv

e products 24 Hours No No N/A